Return & Refund Policy

Customer satisfaction is our priority at Primesouqz.

Returns

  • Customers can request a return within 3 days after receiving the product.
  • Returned items must be unused and in original packaging.

Refunds

  • Refunds are processed after inspection of the returned item.
  • Shipping charges are non-refundable unless the product received was damaged or incorrect.

Exchanges

We offer replacement or exchange for damaged, defective, or wrong items.

To request a return or exchange:

📧 team.zahira124@gmail.com
📞 +966 58 159 7602